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The Mastercard? approach to patient payment assurance

A strategy to recoup millions in potential incremental revenue

Hospital executives face conflicting challenges: improving patient outcomes while reducing the cost of care and collecting on services provided. Today, using Test & Learn? analytics, hospital systems can determine the optimal billing strategy for each unique patient in a continuous learning cycle—identifying and capturing millions of dollars in potential incremental?revenue.

The four pillars behind our process

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Individual patient segmentation

Segment patients entering the hospital system based on payment burden, payment history, and other factors.

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Test vs. control approach

Compare the actions of test group against a well-matched control group that did not receive the action.

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Cause & effect relationships

Identify drivers of performance by determining the impact of incremental actions on the test group.

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Customized billing strategies

Tailor new billing strategies to the patient’s circumstances to maximize the likelihood of payment.

A continuous cycle of advanced analytics

Powered by Test & Learn, this patient-focused analytics platform is an intuitive, user-friendly desktop tool supported by a dedicated Mastercard team.

Patient payment process

One hospital system’s success story

Discover how a multibillion-dollar hospital system was able to identify $45 million in potential incremental revenue and cost savings—while improving patient outcomes—with the help of Mastercard Test & Learn.

Healthcare Solutions: Patient Payments

Find out how Mastercard Test & Learn can optimize billing with proven predictive analytics that can help providers capture more of the patient revenue.

Want to put Test & Learn patient strategies to work today? Contact us.